To transfer your domain to our platform, you’ll need to follow a few steps:

• Your domain must be at least 60 days old and not recently transferred.
• Unlock the domain from your current registrar’s control panel.
• Obtain the EPP/Auth code, a security code required for transfer.
• Disable WHOIS privacy protection if enabled.
• Ensure the admin email associated with the domain is active, as you’ll receive confirmation emails during the process.

Once these requirements are met, you can initiate the transfer through our platform. We’ll guide you through each step to ensure a smooth and secure transition.

No, your website and email will continue working as usual during the domain transfer, as long as you don't change your DNS settings. The transfer only affects the registrar managing your domain, not your actual hosting or email services. To ensure uninterrupted service, we recommend verifying that your DNS settings are set to external/custom DNS before starting the transfer. Our support team is available to assist if you're unsure about your current configuration.

A domain transfer usually takes between 5 to 7 business days to complete. The process starts after you submit the transfer request and confirm via the verification email. However, some registrars allow you to manually expedite the process by approving the transfer request early. During this time, your domain remains active and fully functional. We monitor the progress and notify you once the transfer is finalized.

Yes, in most cases, transferring your domain adds one year to your current registration period. For example, if your domain is set to expire in 6 months, after transfer it will be extended to 1 year and 6 months. The added year is included in the transfer fee. However, this may vary depending on the domain extension (TLD), so we recommend checking with our support team if you’re transferring less common domains.